The Tourism & Disability label

The state label Tourisme & Handicap, supported by Atout France, provides reliable, descriptive and objective information on the accessibility of tourist facilities, taking into account all types of disabilities.

It meets a dual requirement:

  • To guarantee visitors with disabilities clear information on the accessibility of establishments and an experience adapted to their specific needs.
  • Supporting tourism professionals in improving the reception and accessibility of their infrastructure and services.

The certification covers five main categories:

  • Accommodations (hotels, furnished apartments, bed and breakfasts, campsites, residences, group or unusual accommodation…)
  • Catering (cafes, bars, brasseries, restaurants)
  • Places of visit (museums, heritage sites, company visits, theme parks…)
  • Hobbies and activities (leisure parks, outdoor sports, nature outings, educational leisure activities…)
  • Tourist information (tourist offices)

An establishment can be certified for a minimum of two categories of disability:

  • Motor
  • Visual
  • Auditory
  • Mental and cognitive

The label is awarded for a period of 5 years.

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Why engage?

  • Attracting and retaining new customers

In France, nearly 12 million people live with a disability. Worldwide, more than a billion people are affected. These travelers often travel with companions and are particularly loyal to establishments that meet their needs.

Accessibility also benefits a wider public: seniors, families with strollers, people who are temporarily immobilized.

  • Differentiating oneself in a competitive market

Displaying the Tourism & Disability brand is a strong differentiator and a competitive advantage. It is a guarantee of quality and trust, recognized nationally.

  • Anticipating regulatory obligations

In the context of the accelerated accessibility of public establishments, engaging in certification allows us to anticipate regulatory changes while promoting a proactive and responsible approach.

Today, more than 3,500 establishments are certified in France.

How to obtain the label ?

The main steps:

  • Perform a self-diagnosis on the website ofAtout France (optional).
  • Contact the local relay (Departmental Tourism Committee) to organize the evaluation.
  • Submission of the file on the national platform by the local relay or the authorized evaluation body.
  • Facility evaluation visit.
  • Awarding of the label for 5 years and presentation of the official plaque mentioning the disability families concerned.

For further information and to begin your process, contact Isabelle CARDOUAT at the Departmental Tourism Committee.

In Gers Armagnac, inspiring examples

The Montréal-du-Gers Tourist Office, Factory to Souvenirs, is certified Tourism & Disability for three of the four categories of disability (hearing, motor and mental impairments).

It notably offers:

  • Easy access to the premises (adapted pathways, passenger lift, counter at an appropriate height)
  • A hearing loop for people with hearing impairments
  • Documents in FALC version and large print
  • Personalized support and a trained team
  • Documentation dedicated to the accessible services offered in the area

The Armagnac Green Way

The Armagnac Green Way connects Condom to Eauze over 33 km (66 km round trip) along an old railway line.

Accessible to pedestrians, cyclists and other forms of soft mobility, a central 2,5 km section is certified as accessible for people with disabilities for people with hearing, motor and mental disabilities. Its low gradient and tarmac surface make it a structuring facility for inclusive outdoor recreation.

A committed partner: the Cork and Stopper Museum in Mézin

The Cork and Stopper Museum, partner of the Ténarèze Tourist Office, is certified for motor and hearing disabilities.

It highlights the history of the cork industry in Albret, from the cultivation of cork oak to the manufacture of corks, and offers an accessible discovery of this emblematic know-how.

Discover these establishments!

Ténarèze Tourist Office

Acceslibre: List your establishment

Beyond certification, the visibility of your level of accessibility is essential.

The national platform Free access is the free and public reference database on the accessibility of places open to the public.

His goal :

  • To identify and widely disseminate accessibility information
  • Facilitating travel and access to services for people with disabilities
  • Contributing to a more inclusive society

We invite you to create or complete your establishment's profile on Acceslibre in order to make your offer visible and accessible to the widest possible audience.

Together, let's build an inclusive Gers Armagnac destination

Sites and monuments, leisure providers, restaurateurs, accommodation providers, local shops: everyone can contribute to making our destination more welcoming.

Committing to the Tourism & Disability initiative and listing your establishment on Acceslibre means:

  • To showcase one's professionalism
  • Expanding your customer base
  • Strengthening the attractiveness of the Gers Armagnac destination